UC FOR BUSINESS
 NEC’s
UC for Business (UCB) helps your organization
eliminate the barriers to successful interactions. With UCB,
you can take a unified approach to all the ways your
organization communicates, whether externally or internally
by computer desktop, phone, e-mail, fax, mobile, or via your
website.
UC for Business exemplifies and supports NEC’s belief that
an employee’s role should define the technology used to
communicate. By tailoring communications to the role,
information is turned into knowledge, which enables
employees to make informed decisions faster. As a result,
businesses become more efficient, responsive and productive.
The UC for Business Advantage
NEC’s UC for Business unifies all your communications on one
appliance and uses one application and one administrator –
without requiring you to replace your existing
infrastructure. You are able to use a familiar Microsoft®
XP/Vista/7-based user interface, and you need only one
administration tool to manage all your UC applications. With
UCB, you can meet all your employees’ needs and minimize
your total cost of ownership of an enterprise-wide unified
communications solution.
UC for Business offers a comprehensive suite of Unified
Communications functionality that improves the way your
organization manages all its business communications. Its
features include:
-
Presence,
which gives staff and operators valuable information
regarding call recipients’ locations and availability.
-
Presence
reporting that allows individual users and managers to
monitor their own activity and the activity of others
through comprehensive reporting functionality.
-
Softphone and
Microsoft® Office Outlook® integration to simplify call
handling and give users the ability to manage all their
communications from their desktops.
-
Click-to-Dial
from within Microsoft documents for quick, easy access
to the people you need to reach.
-
Contact
center and operator tools to address the unique
requirements of each role.
-
Record and
Evaluate offers an integrated solution that allows you
to record and archive agent and enterprise
conversations; retrieve conversations for investigation
or evaluation and training purposes; help meet legal or
statutory business practice requirements or screen out
potentially malicious activities.
-
Third party
integration to enable organizations to easily and
effectively connect UC for Business with other business
applications.
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